However, now, I can't simply stand idly by, waiting for a resolution, as we are bound by a demanding schedule for our Motion Design classes. It's disheartening to witness Maxon's questionable timing in rolling out maintenance issues at the very onset of the academic year, thereby throwing an unexpected hurdle in the path of our budding talents.įor nearly a decade, we've relied upon Maxon's student licenses as a cornerstone of our educational approach. ![]() The situation we find ourselves in is undeniably a significant setback, one that directly impacts my dedicated students embarking on their Bachelor's and Master's degrees this week. I'm a teacher, and my students are studying for a Master degree in a school of Arts. When will be able to get the edu license? I am in need of it right now for a school project. I will go ahead and close this ticket out but please do not hesitate to reach back out Periodically check back on our Educational Licensing page to see if we have resumed the My sincerest apologies for the inconvenience this may have caused. We’re working on restoring functionality as quickly as possible. This pause is necessary to ensure the ongoing reliability of student This moment, the Maxon student program is currently undergoing maintenance and is Thank you for reaching out to us and showing interest in our Educational Licensing Program! At Here is the thing though, I renewed I have the promo code but I am unable to access theĭownload because of the maintenance. I would advise to periodically checkīack on our Educational Licensing page to see if we have resumed the program. Since you did not purchase a license, we are unable to provide you withĪ license since the Student License Program is on pause. Since you did not use your promo code to redeem a license, unfortunately, that means you did I was unable to download itīecause your site has been down for days. I would like to escalate this case to someone who can help me out. ![]() Visit Maxon Training Team and ZBrushLive to learn more.Ĭinema 4D | Redshift | Red Giant | Forger | ZBrush If you want to learn more about using Maxon products, we regularly produce training webinarsĪnd artist livestreams. Manager of Enterprise and Customer Support I am a Manager and unfortunately, our company, Maxon, has paused the Student License That's why I renewed it and when I returned toĭownload it, it wasn't there when I needed it.ĩ/22/23, 2:07 PM Maxon one edu license – Knowledge Base My education Houdini license isĪbout to expire and I needed this license. ![]() Hesitate to reach back out should require any further assistance." Not cool, I will be postingĪbout this on other forms to show how you weren't upfront with your customers.Ĭan you honor this one? I need this to finish my student reel. I will go ahead and close this ticket out but please do not " I would advise to periodically check back on our Educational Licensing page to Start at the bottom to understand the contextĭont lie to your users, if you are going to discontinue the education version, just tell people. Though still no clue as to where the whole student licensing program is heading. I tried reopening Zbrush and Maxon, but in Zbrush instantly gives me the same prompt as written above, and on the Maxonapp, it says I have no subscription.Įdit: I contacted Maxon support by submitting a ticket and after a couple of back and forths where they asked me for documents and verifications of my student status, they unpaused my student license and I'm back to using Zbrush. I wrote a support ticket explaining my situation, but now im a sitting duck until they reply. We’re working on restoring functionality as quickly as possible." ![]() This pause is necessary to ensure the ongoing reliability of student licensing. I also found this written on the maxon website: " The Maxon student program is currently undergoing maintenance and is temporarily unavailable. Then on the same profile in my subscriptions tab it says the subscription is still valid. After 5 minutes the program closed, and I checked on the maxon website and on my profile it says my 6 month student license has expired (bought it 2 months ago). I use Zbrush regularly, and today after working on it for 2 hours a pop-up window showed up telling me there was an error verifying my license. Is anyone else having issues with their Maxon student license subscription?
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